Mostbet provides responsive assistance for Indian users across multiple channels. Live chat resolves most queries quickly. Email handles detailed documentation. Telegram announces mirrors and status updates. Phone support may be available via regional lines. Hindi and English are supported for core requests. KYC, payments, and account recovery receive priority handling.
Agents operate around the clock for urgent betting or casino issues. Users can contact within the app or web cabinet. Response times in chat are typically within minutes. Email suits attachments and complex verification trails. Social channels supplement alerts, not sensitive data exchange. Use in-account tools for secure identification.
How to Contact Mostbet Customer Support
Open the site or app and log in. Tap “Support” in your cabinet. Choose live chat for urgent fixes. Choose email for documents or escalations. Use Telegram for status alerts and mirror updates.
Phone Support Details
Phone assistance exists on some regional mirrors. Availability varies by jurisdiction. Toll-free or standard lines may appear on the Contacts page. Call routing prioritizes account security checks first. Keep your ID, account ID, and last deposit details ready. Record the ticket ID shared by the operator.
Indian users should prefer chat for fastest triage. Phone queues fluctuate during cricket peaks. Network charges depend on your carrier plan. Do not share full card numbers verbally. Request confirmation by email after a call. If no regional number is listed, use chat or email.
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🚀 Claim Your BonusLive Chat and Email Support
Primary channels
- Live chat: quickest for login errors, bet settlement, and wallet checks.
- Email: suitable for KYC, chargeback disputes, and attachment-heavy cases.
Comparison table
| Channel | Access | Typical first reply | Availability | Attachments |
| Live chat | Web/App cabinet | Minutes | 24/7 | No |
| support/India mailboxes | ≤15 minutes to few hours | 24/7 | Yes |
Tips
- Include account ID, last ₹ amount moved, and timestamps.
- Paste error codes verbatim.
- Send KYC images in JPG/PNG under provider size limits.
Social Media and Alternative Contact Channels
Use for announcements, links, and mirror notices; avoid sharing sensitive data.
- Telegram bot (@mostbetin_bot): start for basic prompts or handoff to agents.
- Instagram/FB/Twitter/YouTube: news, promo updates, and product notices from official handles.
Quick reference
| Platform | Purpose | Notes |
| Telegram | Mirrors, quick pings | Bot handoff; not for KYC uploads. |
| Updates, DMs | Expect redirect to chat/email for cases. | |
| Facebook/Twitter | Notices, outages | Check verified pages. |
| YouTube | Tutorials, events | No case handling. |
📲 Telegram and Instagram
Use the Telegram bot for mirror links, downtime notices, and simple prompts. Do not transmit documents or card data in chats. Switch to in-account chat for authentication. Verify channel handles before engaging. Look for the official bot label.
Instagram supports messaging for quick guidance. Expect redirect to secure chat or email. Treat social DMs as informational only. Keep account identifiers private. Ask for a ticket ID before switching channels. Follow verified Indian pages for timely updates.
🔗 Open MostbetFacebook, Twitter, and YouTube
Usage
- News and service advisories.
- Mirror notifications and app releases.
- Event streams and guides.
Where to check
| Network | Handle type | Function |
| Facebook/Twitter (X) | Verified brand pages | Announcements; support redirection. |
| YouTube | Official channels | Tutorials and product news. |
When to Use Each Contact Method
Choose live chat for urgent outages, login lockouts, or settlement checks. Choose email for KYC, source-of-funds, or complex payout disputes. Use Telegram and social feeds for mirror links and status updates. Use phone only when a regional line is listed.
Best Ways to Get Quick Assistance
Latency and uptime
| Method | First reply window | Uptime target | Authentication |
| Live chat | minutes; fastest | 24/7 | In-session check |
| ≤15 minutes to few hours | 24/7 | Document trail | |
| Telegram | instant bot; agent handoff | 24/7 | None; redirect |
Technical checklist
- Share account ID, device, OS/app build, and exact ₹ amounts.
- Add timestamps, bet IDs, and error strings.
- Compress KYC scans to readable ≤2 MB files.
- From shared networks, provide IP and provider for tracing.
🛠️ Support for Technical and Account Issues
For app crashes, state device model, OS version, and app build code. Include steps to reproduce and screen recordings.
For wallet mismatches, list last 3 deposits and withdrawals in ₹, with UTR or reference IDs from the bank. Provide timestamps in IST.
For KYC, send PAN/Aadhaar images, a selfie, and proof of address. Use clear scans without filters.
For account recovery, confirm registered email and phone. Request a password reset link and session revocation. Ask to log suspicious IPs for audit.
📩 Contact Support